The Cost of Turnovers: Cleaning, Linens, and Restocking on Marco Island

What a turnover actually includes

A proper turnover is more than cleaning. It's a full reset: cleaning all surfaces, sanitizing bathrooms and kitchen, changing and laundering all linens, restocking consumables (coffee, paper goods, soaps), checking appliances, reporting any damage or maintenance needs, and a quality check before the next guest arrives. Skipping any step shows up in reviews.

How turnover cost is billed

There are two common models. In one, the cleaning fee guests pay at booking covers the turnover, and the owner pays nothing per turnover — the cost is built into the booking. In the other, the owner pays the cleaning vendor directly per turnover, and the cleaning fee is revenue that flows through. The important thing is transparency: you should see exactly what the vendor charges and whether there's any markup.

Markup vs. pass-through

Some managers mark up cleaning as a profit center. A clean arrangement is pass-through at the vendor's actual cost, itemized on your owner statement. We coordinate turnovers with a trusted, verified cleaning vendor and itemize the cost on our management invoices — no hidden margin.

The cost of a bad turnover

A weak turnover costs far more than a good one saves. A guest who arrives to a poorly cleaned condo leaves a bad review, which lowers your ranking, which costs future bookings. A turnover that misses a maintenance issue (a dripping AC, a broken blind) turns a small fix into a guest complaint. The cheapest cleaner is rarely the least expensive option over a season.

What to ask a manager

• Who handles turnovers — your team or a vendor?
• Is cleaning passed through at cost or marked up?
• What's included in a turnover, and is there a quality check?
• How are linens and consumables handled and billed?